IT Service Management Built for Germany
AI-native ITSM that meets the highest German compliance standards while resolving tickets instantly.
Germany is the largest economy in the EU and home to a thriving Mittelstand of mid-sized enterprises with complex IT needs. German organizations face the strictest GDPR interpretation in Europe, mandating BSI IT-Grundschutz compliance and rigorous data protection. Done0 is purpose-built for this demanding landscape, delivering automated ticket resolution while meeting every regulatory requirement.
Compliance & Regulation
GDPR / DSGVO
Full compliance with the strictest EU GDPR interpretation enforced by German data protection authorities.
BSI IT-Grundschutz
Aligned with the BSI baseline security framework required by German federal and enterprise IT.
ISO 27001
Supports ISO 27001 certification workflows with built-in audit trails and evidence collection.
Data Residency
All data processed and stored within EU data centers, meeting German data sovereignty requirements.
Features for Your Region
AI Ticket Resolution
Resolve up to 70% of IT tickets automatically before they reach your service desk agents.
Native German Language
Full German-language interface and AI responses, built for native speakers.
Enterprise Integrations
Connect with SAP, Microsoft 365, and the tools German enterprises already use.
Compliance Dashboards
Real-time visibility into GDPR compliance, audit trails, and security posture.
Instant Responses
Employees get answers in seconds, not hours, boosting productivity across the organization.
Mittelstand Ready
Scales from mid-sized companies to large enterprises without complexity overhead.
Frequently Asked Questions
Yes, Done0 is fully compliant with the strict German interpretation of GDPR (DSGVO). All data is processed within EU data centers, and we provide comprehensive audit trails for regulatory reviews.
Done0 aligns with BSI IT-Grundschutz baseline protection standards. Our platform provides the documentation and controls necessary for organizations pursuing BSI certification.
Absolutely. Done0 offers native integrations with SAP, Microsoft 365, Jira, and other tools commonly used by German enterprises. Custom integrations are also available via our API.
Yes, Done0 provides full German-language support for both the user interface and AI-generated responses. The AI understands and responds naturally in German, including technical IT terminology.
Ready to transform your IT support?
See Done0 in action. Book a demo or start your free trial.
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