Privacy Policy

Last updated: December 2024

1. Introduction

In the following, we provide information about the collection of personal data when using Done0, a product of Sastrify GmbH.

1.1 Contact Details

The controller within the meaning of Art. 4 para. 7 EU General Data Protection Regulation (GDPR) is:

Sastrify GmbH
Subbelrather Straße 15a
50823 Köln
Germany
E-Mail: privacy@sastrify.com

We are legally represented by Sven Lackinger and Maximilian Messing.

Our data protection officer is:
heyData GmbH
Gormannstr. 14
10119 Berlin
www.heydata.eu
E-Mail: info@heydata.de

2. Data Collection

Server Log Files

The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us. These are: Browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, IP address.

3. Cookies

This website only uses technically necessary cookies that are required for the operation of the website. No tracking cookies or marketing cookies are used.

4. Data Processing in Done0 Service

Done0 processes data to provide AI-powered IT support services. This includes:

  • Chat conversations with the AI assistant
  • Integration with Microsoft Teams and Slack
  • Connection to Jira Service Management

The legal basis is Art. 6 para. 1 s. 1 lit. b GDPR (performance of contract) and, where applicable, Art. 6 para. 1 s. 1 lit. f GDPR (legitimate interest in ensuring service functionality).

5. EU Data Hosting

All data is stored and processed exclusively on servers within the European Union. We use Azure OpenAI with enterprise-grade security, and your data is never used to train AI models.

6. Your Rights

Data subjects have the following rights:

  • Right of access
  • Right to correction or deletion
  • Right to limit processing
  • Right to object to the processing
  • Right to data portability
  • Right to revoke a given consent at any time

Data subjects also have the right to complain to a data protection supervisory authority.

7. Contact

If you have any questions or comments regarding this privacy policy, please contact us at:
privacy@sastrify.com

Done0 is a product of Sastrify GmbH. For Sastrify's full privacy policy, visit sastrify.com/privacy-policy

© 2025 Sastrify GmbH