Location

IT Service Management Built for Austria

AI-native ITSM designed for Austrian enterprises, from manufacturing leaders to growing tech companies.

Austria boasts a strong manufacturing sector and a rapidly growing technology scene, with enterprises increasingly demanding modern IT service solutions. Austrian organizations must comply with DSGVO regulations while navigating a competitive market that values efficiency and innovation. Done0 delivers AI-powered ticket resolution tailored to the Austrian enterprise landscape.

Compliance & Regulation

DSGVO Compliance

Full compliance with Austrian data protection regulations under the EU GDPR framework.

01

EU Data Residency

All data processed and stored within EU data centers, meeting Austrian sovereignty requirements.

02

ISO 27001

Supports ISO 27001 certification with comprehensive audit trails and security controls.

03

Γ–sterreichisches Informationssicherheitshandbuch

Aligned with the Austrian Information Security Handbook for public and private sector IT.

04

Features for Your Region

AI Ticket Resolution

Automatically resolve the majority of IT tickets before they reach your service desk.

German Language Native

Full Austrian German support with natural language understanding for local terminology.

Manufacturing Ready

Purpose-built for Austrian manufacturing enterprises with complex IT environments.

Compliance Reporting

Automated DSGVO compliance dashboards and audit-ready documentation.

Instant Employee Support

Employees receive immediate AI-powered answers to IT questions around the clock.

Enterprise Integrations

Seamless connections with Microsoft 365, SAP, and Austrian enterprise platforms.

70%
Ticket deflection rate
<30s
Average response time
100%
DSGVO compliant
3x
Faster IT resolution

Frequently Asked Questions

Yes, Done0 is fully DSGVO-compliant and meets all Austrian data protection requirements. All data is processed within EU data centers with comprehensive audit trails.

Absolutely. Done0 is designed to handle the complex IT environments typical of Austrian manufacturing enterprises. Our AI understands industry-specific terminology and workflows.

Yes, Done0 integrates with Microsoft 365, SAP, Jira, and other platforms widely used in Austrian enterprises. We also offer custom integrations via our API.

Yes, Done0 offers full German-language support, including Austrian German terminology. The AI provides natural, professional responses in German for all IT support interactions.

Ready to transform your IT support?

See Done0 in action. Book a demo or start your free trial.

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