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- Knowledge base articles
- Historical ticket data
- Policy documents
- Confluence & Notion sync
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- RAG-powered retrieval
- Context understanding
- Intent classification
- Confidence scoring
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- Instant responses
- Automated actions
- Smart escalation
- Continuous learning
Enterprise-grade infrastructure
Built on proven technologies trusted by Fortune 500 companies
Azure OpenAI
Enterprise AI models
pgvector
Vector similarity search
Supabase
Real-time database
Microsoft Entra
Identity & access
RAG + LLM
Connected Data Sources
AI that actually understands IT
Unlike generic chatbots, Done0 is trained specifically for enterprise IT support. It understands technical terminology, follows your policies, and learns from your unique environment.
Context-Aware Responses
Understands user history, role, and department for personalized support
Policy Compliance
Automatically applies your security policies and approval workflows
Continuous Learning
Improves from every interaction and feedback from your team
Real-Time Updates
Syncs with your knowledge base and systems in real-time
Built for enterprise compliance
Your data security is our top priority. Done0 meets the strictest enterprise requirements.
GDPR Compliant
Full data protection compliance for EU regulations
SOC 2 Type II
Audited security controls and procedures
Data Residency
Choose where your data is stored
SSO Integration
Microsoft Entra ID & Okta support
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Join forward-thinking IT teams already transforming their support operations with Done0.